Returns
All sales are final on, Seasonal item, sale, specialty, and custom orders, no return or exchange.
•No return or exchange on all seasonal or holiday items.
•No return or exchange on sale items.
•All exchange must be approved with store manager. Returns should be sent to Mitzvahland 16733 Ventura Blvd. Encino, California 91436. Please enclose the packing slip/invoice and a letter explaining the reason for your return. Due to the special nature of some of our products, involving issues such as hygiene and Jewish law, as well as seasonality, there are several exceptions to the general policy of accepting returns. These include 1) Shofars - we will only accept returns on Shofars that are defective or cracked. All shofars are carefully inspected before shipping. 2) Once a Mezuzah is rolled or Tefillin once they are sold we cannot assume responsibility for it returns. Only if it is not kosher according to Jewish law, by no fault of the customer 3) Lulav and Esrog Sets. Due to their perishable nature and seasonality. 4) All Sukkah and bamboo mats. All sales are final.
Shipping
We ship via UPS and other courier nationwide. For international shipping rates, or express shipping or rush order, please email us.
Mitzvahland will not be responsible for any carrier delays in the delivery of goods.
Disclaimer
Mitzvahland.com cannot be held responsible for any pricing errors due to typographical errors contained anywhere on our site. Every effort is made to ensure the accuracy of information found on our site, as well as the pricing of all of our products. All prices are subject to change without notice.